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Access/Crisis Intervention Services (ACI)
 CommCare's
ACI system provides confidential mental health information
and services to individuals and the families of individuals
who are experiencing an emotional or behavioral crisis.
CommCare is a coalition of mental health and substance abuse
agencies serving a 25-county region of northwest Missouri.
Crisis intervention services are provided by community mental
health centers throughout the region.
Toll-free telephone crisis line
Anyone living within the 25-county region served by CommCare
can access ACI services free of charge by calling 1-888-279-8188
or 1-800-955-8339 (for hearing and speech
impaired). ACI services are available 24 hours a day,
seven days a week to children, adolescents and adults.
Telephone assessments
Counselors work with callers to clarify the problem and to
identify the most appropriate community resources to address
the crisis situation.
Warm line services
Counselors help to prevent an emotional or behavioral crisis
by providing reassurance and support.
Treatment services
Callers are provided with information for accessing mental
health or substance abuse services. Next-day appointments
can be scheduled over the telephone for those who have urgent
needs.
Mobile assessments and interventions
When a caller requires a face-to-face intervention, a mental
health professional in the caller's community will arrange
to meet him/her at a safe, convenient location.
Respite services
Short-term respite services may be arranged if an individual
needs a change of environment in order to regain control of
his or her situation.
Consumer Advisory Panel
Consumers, family members and advocates dedicated to encouraging
quality crisis services meet monthly to support CommCare's
ACI system and to provide recommendations for improvement.
To participate, please call 816-472-9012.
The Access/Crisis Intervention (ACI) system is a program
funded by the Missouri Department of Mental Health. www.modmh.state.mo.us
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2001-2005 CommCare, Inc. All rights reserved. 
