Consumer Advisory Panel

In April 1999, CommCare established a Consumer Advisory Panel comprised of consumers (clients), family members, and consumer advocates. The purpose of this panel is to assist in the evaluation and monitoring of CommCare's Access Crisis Intervention (ACI) system.

Panel members are actively involved in reviewing ACI procedures, as well as complaints regarding the ACI system, and making recommendations for improvement. They have reviewed and approved a training manual distributed to all ACI service providers to assist in the training of clinicians providing crisis services.

The Consumer Advisory Panel meets quarterly. Panel members have identified various goals to guide the group which include:
     (1) identifying deficiencies in the ACI system at the lowest possible level,
     (2) finding out the needs of consumers to help them become more
           functional, and
     (3) reviewing consumer concerns.

Consumers, family members and consumer advocates interested in working on this panel to improve ACI services are encouraged to attend the quarterly meetings. For more information, complete our feedback form or contact Laurie Cox, Clinical Director, at 816-472-9012 or lcox@commcare1.org.