About CommCare

The Community Network for Behavioral Healthcare, Inc. (CommCare) is a regionally- based, provider-sponsored behavioral healthcare firm that offers an array of managed care products and employee assistance program (EAP) services. Its target market includes private employers, health maintenance organizations, insurance companies, and various governmental agencies. CommCare was formed in 1995 by eight community mental health centers (CMHCs), three substance abuse agencies (SAAs), and an acute care state hospital.

CommCare’s network comprises nearly 1000 credentialed providers. Programs and services range from inpatient hospitalization to outpatient services, and include an array of wraparound services. CommCare's method of delivering treatment is based on a community approach, while incorporating the concepts and principles of managed care. We strive to provide the highest caliber of clinically sound, consumer-friendly and cost-effective behavioral healthcare services. We customize services to meet the needs of the payer and have particular expertise with managing Medicaid and other vulnerable populations. The primary advantage that CommCare has in the marketplace is that it has the experience and the types of services that are required to treat public sector populations.

In 1999, CommCare established a Limited Liability Corporation with the Performance³ Group to own and operate the Employee Assistance Program (EAP) known as Alternatives. Currently, our EAP product serves over 400,000 members from over 300 companies in 1500 cities nationwide. EAP services include short term, goal oriented counseling services for employees and their dependents; legal and financial assistance; dependent care services; drug testing compliance; psychiatric disability case management; critical incident/violence management; and organizational consulting and training. These services are delivered through face-to-face sessions, telephone consultation, work site meetings, and online interactivity.

CommCare provides crisis services, through the Access Crisis Intervention (ACI) system, to residents in the 25 counties of the northwestern region of Missouri. In fiscal year 2006, there were 18,129 calls placed to CommCare’s hotline, with 3,028 face-to-face interventions.